| Address: | I-503 Satva Flats, Near VUDA husing, Nr Krunal Char Rasta, Gotri |
This is for Order Number #INSF[protected]
Ordered in name of Rashmi Chaudhary
InSaraf had assured free home delivery when the order was placed.
The order has reached to the Baroda Shipment company last Friday on 30-October-2020. The courier company denied to do door delivery stating that they had informed Saraf on the same. Ideally this has to be sorted from Saraf Furniture Team. From 30-October-2020 till today, we have contacted Saraf Furniture team on daily basis, but we are not getting any resolution to this. I have evidence of assurance from chat messages and phone calls, but there is no confirmation of resolution. Infact the customer care member rather than getting it resolved, threatens and states to cancel the order.
Insaraf has done door delivery to other orders done by family and friends. But here they are not doing justice. We had placed order for a specific reason to get the room done and ready before our relatives arrive. But this delay has cost us trouble and no specific action or movement done from them even makes it worse to feel valued to order from Saraf.
I want as resolution the Bed to be delivered to my home on this Saturday, which is 7-November-2020 and the installation to be done on Sunday 8-November-2020 Was this information helpful? | 
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