Saraf Furniture / Insaraf.com — Received defective jungle wood furniture instead of Sheesham

Address:

Bangalore, Kalayanagar showroom.

I have purchased a sofa set from Insaraf and paid Rs 1, 11, 297 thru internet banking.
The sofa set was delivered on 16 th April and it was pathetic..very poor quality and most of the parts in damaged condition.I have sent a mail to Insaraf with photos...no reply from them for the last four days.They have informed that they are using Sheesham wood(Rose wood) when I have booked at your showroom in Bangalore on 26th Jan and delivered sofa set made out of jungle wood.
Owner Raghunandan Saraf was also there when we have visited the showroom in Kalyannagar and discussed and made it very clear that we only need Sheesham wood. Before I take the next legal action, kindly return and refund the amount.