Saraf Furniture / Insaraf.com — send your person to unpack the box or take it back. i need my refund

Address:	Churu, Rajasthan, 331403
Website:	www.insaraf.com

In spite of complaining twice and telling safeexpress that please do my delivery only by 6pm in the evening, today again their delivery guy came during the day time. On 8th oct (Monday), their delivery guy called me saying he is coming to deliver my product. I told him that i am not at home and i can only come by 6pm. He said he cant come in the evening and went back. He told me he will come tomorrow on tuesday (Tuesday).

I stayed at home on tuesday and wednesday, nobody came to deliver the product. On tuesday and wednesday evening, i again put the complain on safeexpress website chat. I was informed that the trucks had some issues. Hence the delivery was not done.

Again on thursday today, their delivery guy came in the morning when i was in office!!!

I had no other option than to tell him to deliver it near my order outside the house and go!!!

I live alone and let me tell you i can't move that 50kg stuff inside my house. Even if i take help, i can't unpack the box as the box is totally packed with nails and wooden planks.

I want you to take the stuff back and send it to rajasthan.

I need my money back.

I am going to file a complain if there is no response.