| Address: | Churu, Rajasthan, 331403 | | Website: | insaraf.com |
One of the most unprofessional people work for this organisation who do not understand meaning customer service is.
My order was placed on jan 29th for rs.150, 000. Items were received in april, and most of them had snags and repairable damages. They arranged another unprofessional carpenter from pune to rectify who could not do it. After a lot of mails and calls going from dubai, they assured they would replace the dressing table which was broken due to bad packaging, and this is already over 1.5 months and until now they have not done the replacement. And we call everyday.
And everyday it is being told that it is shipped yesterday - then again broke and it will leave after 2 days. Now we are mid may and this is going on for days.
Also, these junkies have an # unprofessional spineless boss - so called owner - name is raghunath and his mob no. Is [protected]... Who will say he is not the owner. Probably he knows he is a deceiver and deceiving people of their money. So wants to hide.
They don't even have the decency to return the money of the damaged or goods that need to be replaced, as all is paid in advance.
The phones are never picked up, if picked all false information is passed.
Raghunath never answers, if answers the mobile by chance - he will disconnect if he knows you are calling regarding your problem with the company.
Then there are jokers like ankit and vikas who lie like crazy. The customer service in this insaraf is a joke. No one can be trusted. Liars, liars and liars.
Beware - never buy from them.
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