Saraf Furniture / Insaraf.com — damaged dining table set

Address:	Churu, Rajasthan
Website:	www.insaraf.com

We purchased a dining table set from insaraf.com. It was delivered on 16-feb-2018 but the product was damaged. The table was broken on one entire side. The polish was rough and the wood was cracked and chipped off in certain places. One of the chairs was broken too. We sent a complaint mail (No: 59808) with the pictures to insaraf.com. They promised us that their technician will visit and inspect the damaged goods. Till date, i have made 12-15 calls but every time, they give 100% guarantee that their technician will visit us within 24 hours. No one has either contacted or visited us till date.