Saraf Furniture / Insaraf.com — sofa set

Address:

Bangalore, Karnataka, 560077

Bought 3 seater sofa by saraf in april 2018. The insert were damaged immediately after delivery and had to be replaced. Once again the insert is damaged n arm rest has come off. The sofa has become unusable. An expensive piece of equipment lying idle. Saraf has cheated me the design is flawed and inserts cannot hold a solid wood arm rest. It is very apparent that the sofa is only a show piece and cannot used on a day to day basis as it tends to get damaged with even a little use. After paying over 25000 one expects the sofa to be sturdy sarafrefused to entertain the complaint. Several calls emails and twitter messages have been outrightly refused by saraf, stating they are not responsible for their product