Sastiticket.com — Booking failed , amount debited from bank not return

Address:

04 PADMALAYA KARNIK ROAD

I have booked flight ticket from Mumbai to Srinagar for 02/04/2020 and return08/02/2021 on 09/02/2021.
my booking is failed and amount deducted from my bank account i.e. Rs.16668/- under No. EXPOO69K2U0
no any one pickup call . no reply to my mail