[Resolved]  Den Networks Limited — Complaint against discontinuation of my den setup box

Address:West Delhi, Delhi





Dear sir/madam



I was the cable user (Consumer) of montoo shah network pvt. Ltd. I have taken a set up box in the month of nov. And i have paid the amount in advance till the month of march but i have not used this set up box since march and i tried to contact with our area montoo shah cable network to surrender this set up box but he denied to return back than i gave a written letter that i have not been using this cable set up box since march 2013



Now i visited two or three times to cable operator to continue with the minimum plan but they were asking to pay the amount from march2013 to june2013 but my cable has been disconnected during that period



I have visited two or three times but i did not get a favourable response so i have to go though with u to provide me a justice and how can i pay the amount for that period which i have not used it and even i informed them about the previous period







I have visited many times to the montoo shah network pvt. Ltd. For restart the set up box and i am agreed to pay for the month of july 9, 2013 when i would like to continue it but they are not asking for the previous months charge





And you know that the cable has been disconnected for non payment of balance due and i have also given an intimation about this than why should i pay for amount for that period which i did not use it





So i request you to kindly consider my application and help me to restart the cable network from just right now



And i agree to pay the amount for continuation of den set up box



From





Aajad ashok gulati

Wz 185 old sahib pura

Tilak nagar new delhi 110018

[protected]

Den serial number : [protected]

Nds number [protected]

Smart[protected]

Copy sent to

1.
Ministry of information and broadcasting
Forwarded to : broadcasting policy and legislation
Officer name : sh. K. S. Rejimon
Officer designation : director
Contact address : room no. 116
Shastri bhawan, dr. Rajendra prasad road,
110001

2. Cnbc pehradaar
3. Den customer care
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sir/Madam



I was the cable user (CONSUMER) of Den Network Pvt. Ltd. I have taken a set up box in the month of Nov. But I Chang my House 2 may and I have paid the amount in advance till the month of April but I have not used this set up box since May to August and I tried to contact with our area Den cable network to surrender this set up box but he denied to return back than I gave a written letter that I have not been using this Cable set up box since may to Augult 2013

Now I visited two or three times to Cable operator to continue with the minimum plan but they were asking to pay the amount from Rs1300 May to August but my cable has been disconnected during that period

I have visited two or three times but I did not get a favourable response so I have to go though with u to provide me a justice and how can I pay the amount for that period which I have not used it and even I informed them about the previous period

I have visited many times to the Den Network Pvt. Ltd. for restart the Set up box and I am agreed to pay for the month of Sptembet, 2013 when I would like to continue it but they are not asking for the previous months charge


And you know that the cable has been disconnected for non payment of balance due and I have also given an intimation about this than why should I pay for amount for that period which I did not use it

So I request you to kindly consider my application and help me to restart the Cable network from just right now


And I agree to pay the amount for continuation of Den Set up box



From
Abdul Latif
E-20 Baltahouse
New Delhi
E Mail –[protected]@yahoo.co.in

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