SunDirect DTH — Payment debited from SB A/C but not credited to party

please refer my saving bank a/c no.[protected] with main branch (opposite police lines) Allahabad. In this regard it is to inform you that I had made a payment of Rs.199.00(one hundred ninety nine only) towards the payment of re-charge the DTH system to SUN Direct i.e. on-line payment. I found that the payment has been deducted from my a/c on 8.7.2013 but as per customer care of SUN direct at Lucknow the payment has not been credited to sun direct a/c.
Kindly look into the matter and credit the above amount to their a/c.


S K SINHA
269-B/1
MEERAPUR
ALLAHABAD-211003
(M) [protected]