Sathya Agencies — Daikin AC not delivered after 2 weeks of payment

Dear sathya customer complaint team,
We have purchased a Daikin 1.5 ton inverter AC(JTKJ50TV16U) in Sathya agencies tuticorin on 5/10/2021 with full payment.The product delivered was defective after installation and they agreed to take it back and replace it with a new one.But now they come up saying that they don't have a stock of that particular model and force us to choose another model.This is too irritating and we are not ready to do that.Please address this concern as quick as possible and provide us the model we opted, if you are not able to do so please return us back our money.we are not happy with kind of approach from such a highly esteemed agency.
Was this information helpful?
No (0)
Yes (1)
Verified Support
Oct 27, 2021
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

[protected]/[protected]
Complaint comments 

Comments

Dear Joel Edison,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    736
    Pending
    321
    Resolved
    344
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information