Sathya Agencies — Damaged Samsung washing machine Model:WW60R20EKNW delivered

Address:

Flat No.6, Sriragh Apartments, New No.4 (Old No16) Temple Avenue, Srinagar Colony, Behind Magistrate Court, Saidapet, Chennai-600015.

I bought a SamSung washing machine Model: WW60R20EKMW 6Kg Front Loading, GST Invoice No.1210031CH15001795 dated[protected]. Due to Lockdown in Chennai it was delivered during first week of July, and Samsung Technician came to install it on 16th July 2021. While unboxing for installation & demonstration, he found the Control Panel not working. He reported about the damage to Sathya Agencies & to Samsung. The Samsung service engineer came on 17th July 21 to check and found there is damage & breakage in the internal parts of the washing machine.

Therefore, we request Sathya Agencies to replace this washing machine with a new one without any further delay. Any difference in the cost can be paid by us. Please reply immediately because we are unable to fulfill our daily washing of clothes, though we have already spent the money for the purchase of the washing machine from Sathya Agencies.