Sathya Agencies — faulty ac supplied by sathya agencies

Sir,
I have bought godrej air conditioner from your aruppukottai show room. But you have supplied a worst air conditioner. We have made 4 complaints to you through customer care numbers. Each time the godrej engineers will say there is a leakage of gas problem in ac, and they will refill it after 10 days. Now after a big fight with godrej for replacing the ac, godrej has permitted for replacement. When we contacted your aruppukottai showroom they are saying it will take another 5 days for replacement. Its giving me that much tension from the date of purchasing. Keeping the ac idle for 3 months i have bought it from your shop. Such a big agency like yours selling a faulty product to a consumer and it will take 3 months for replacement. Its giving me that much tension, stress and insult to me.
Your aruppukottai branch saying it will take 5 days to get the new ac from madurai. A bullock cart will reach madurai to aruppukottai in 6 hours.

Kindly take immediate action and replace the faulty ac that you have supplied to us.

Name poorna selvi,
Mobile no [protected]