[Resolved] Sathya Agencies — mismatched serial number

sathiyathirumalai

from Erode, Tamil Nadu

Address:

74 market street gugai salem-6, 636006

I had purchased samsung washing machine 6.2kg at sathya agencies salem on 24.09.2019 (Tuesday). But, he delivered me that product with mismatched serial number. I requested to that shop agm for change the product with proper serial number and also he accepted to change the product but still now no response to me. He said repeatedly i delivered today today today but still now product is not delivered. I totally unsatisfied with your showroom hereafter i won't suggest your showroom to anyone thanks a lot.

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Oct 10, 2019

Complaint marked as Resolved

Thanks for resolving an issue.

Verified Support

Sep 30, 2019

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Sep 30, 2019

Updated by sathiyathirumalai contact no: [protected]

Verified Support

Oct 10, 2019

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Oct 10, 2019

Updated by sathiyathirumalai Thanks for resolving an issue.