[Resolved] Sathya Agencies — Non delivery & no info on purchased item ac-reg

GBB

from Chennai, Tamil Nadu

Address:	600017
Website:	retail.sathya.in/index.html

Dear sir,
We have got attracted on the chennaitradecentre exhibition on 16/04/2017 and fully paid through credit card for the following item

(1) blue star 1.5tonne 5 star split a/c - 36, 500-00 - fully paid - pending delivery
(5hw18sbtu) inv no: 6928
B. O.:12, somasundaran street, t. Nagar, chennai-600 017.

Till today we are unable to trace out our ac through your helpline numbers.
No response very bad feed backs and if some one lifts call they say the invoice number is wrong.
I want to know whether m/s. Sathya agencies is doing genuine business or not.

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May 1, 2017

Complaint marked as Resolved

Dear Sir, Thankyou very much for the timely help from your side. The problem has been resolved immediately after my complaint filed in your web site regarding supply & installation of purchased 1.5Ton AC Blue star from M/s.Sathya Agencies, Chennai on16/04/2017.. I filed my complaint on 27/04/2017 and by 29/04/2017 the AC unit package has arrived by evening and got SMS from Blue star Help line for installation before 02/05/2017. But today(01/05/2017) the installation person came completed the job to my satisfaction. Also received a call from M/s.Sathya Agencies CRM #99528 00985.enquiring the same. All these satifactory things happened only because of your timely help and intervention. I once again Thank the Indian consumer team for their efforts. Thanks & Regards, G.B.BHAT

Sathya Agencies customer support has been notified about the posted complaint.