[Resolved] Sathya Agencies — not getting offer product yet

Nandhini anbu

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600119

I bought sony tv last year january at sathya agencies, kelambakam. Offer product for this is power bank worth rs.3500. They said that there is no stock at that time and deliver it as soon as the product is available but i didn't receive it yet. There is no proper response from sathya. I called the sales person many times but not giving proper information. I also registered complaint before but no use. One sales person from sathya called me after i registered the complaint and said that there is no pending offer product noted in the bill. Trying to fool customers?? Take proper action

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Mar 18, 2019

Complaint marked as Resolved

Verified Support

Jan 28, 2019

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Feb 14, 2019

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We await your response on our easier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

Awaiting your response,

With regards,

SATHYA CRM
[protected]/[protected]