[Resolved]  Sathya Agencies — order no:[protected] / intex led 4001 - 40" tv - quality not satisfied

Address:370, Palayamkottai Road Tuticorin Thoothukudi District Tamil Nadu India - 628002, 628002

Dear sir,

I have ordered an intex 40” led tv on 31-aug-2019 and same received on 05-sep-2019 and installed on 06-sep-2019.

I have identified the two quality issues on tv.
1. Tv buttons (Power, volume, menu) not working and not in position.
2. 20mm air bubbles on the screen.
3. Tv display having lot of scratches

Photos attached for your reference and please take necessary action and resolve the issues asp.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2019
Complaint marked as Resolved 
Issues resolved. Thanks, Saravanan
Verified Support
Sep 12, 2019
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]
Sep 12, 2019
Updated by aaasaravanan
[protected]
Sep 12, 2019
Updated by aaasaravanan
Issues resolved by Intex service.

Thank you,
Saravanan
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    736
    Pending
    321
    Resolved
    344
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information