[Resolved]  Sathya Agencies — Product not delivered and No proper response to Customer

Address:

Chennai, Tamil Nadu, 600073

I have made a initial payment on 1st may at Tambaram Satya Agencies branch to procure a LG Airconditioner and the finance got approved on May 7th.

May 8th went in person to collect the invoice, they said internet problem, same day i went evening and then said SAP connectivity.

After 8th i have been continuously calling to the show room, there is no proper response from them.

May 10th - two days they said no stock and they said they will update me back in 10 minutes, after that i've been continuously calling on 11th and 12th, they never picked up my call.

I've tried from different number on 12th evening, they promised will deliver within 14th Night.

May14th - I've waited whole day as usual i am calling and several followup, no one cared to picked up my call.

May15th - I 've called from different number, they said having ready stock and invoice made (after several follows up) and promised to deliver by evening.

May16th - Again i have started calling up losing all my work and keep calling and ended up with no response and finally some sales person spoke and the product was damaged and waiting for new product and will get back to in 10 minutes with an update..

May17th - Their sales person never responded .

I've got frustrated and depressed and lost all my patience.

I wish to get a immediate refund atleast.

Such a worse the way treating their customer.

I strongly recommend anyone, not to buy in this show room, and i am going to forward this everyone in my friends ( I am working in IT sector) relative circles. And i will force them to publish the same in all known social media.

With Regrets,
Vijayakumar