[Resolved] Sathya Agencies — services

SP. Saravanan

from Mumbai, Maharashtra

Address:

MSV Apartments, old pallipalayam road, KOMARAPALAYAM, NAMAKKAL DT., 638183

I have purchased Godrej double door fridge on 5.6.19. still demo person have not come to show demo. Received SMS stating that not able to locate address on 11.6.19. The address which given is main places in KOMARAPALAYAM and also I have given two mobile phone numbers, they have not tried the phone numbers. Kindly confirm the receipt otherwise replace the Godrej product with your cost. Second complaint is at the time of purchase they were agreed for gift also whereas after receiving cash informed there is no stock and you can come and collect next day. The next day also same reply. Do you think this is a way to treat the customer after receiving entire amount of cash?. If this continues this will damage the goodwill of SATHYA AGECIES Erode. Kindly take care of issues on priority basis. S.P.Saravanan, MSV Apartments, Old pallipalayam road, KOMARAPALAYAM. [protected]

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Jun 18, 2019

Complaint marked as Resolved

Thank you for attending fast. The complaint may closed.

Verified Support

Jun 12, 2019

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Jun 17, 2019

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Jun 18, 2019

Updated by SP. Saravanan Thank you for providing good service. The complaint may closed