Sathya Agencies — Symphony Air cooler sumo jr/ Rotten egg smell

Address:69/128, Court road, Nagercoil

Dear team,
I bought symphony air cooler on 27th APRIL 2021 from Sathya agencies Nagercoil (court road). Rotten egg smell is coming while operating. I can’t able to sleep because of that smell.
I called for service team, they came and checked, again the same smell continues. Service team told to clean the filter. I tried that too but no improvement.

I raised the issue two months ago but Satya Nagercoil had a worst customer support, they didn’t reply properly with a correct solution.

I didn’t used the air cooler properly even for one month.

Your usual support is highly appreciated.

GST INVOICE NO: 210072NGR1001832
Amount : 7800 INR
PURCHASE DATE:[protected]:25PM
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Verified Support
Aug 09, 2021
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

[protected]/[protected]
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