[Resolved] Sathya Agencies

[Resolved] Sathya Agencies — t. nagar staff

M Manju Godwin from Chennai, Tamil Nadu

We visited sathya agency t. Nagar branch on 5th nov 2018 around 12 am. We purchased samsung 43 inc tv. They promised to deliver the product on 6th november. But till now we didn't receive our product (7th nov 2018.) when we called your t. Nagar branch ([protected]) no can answer properly. (We almost called 30times) we spoke to mr. Palani, he said the product delivered from warehouse... And again we called around 6pm they told that product is not delivered from warehouse... And we spoke to ms. Deepa, after a long conversation she promised me to deliver the product on 7th november before 11am... Till now waiting (12.26pm).. When tired calling your t. Nager branch... Number switched off. The highlight is we tried to speak to the manager but your manager refused to talk. Was this information helpful? No (0) Yes (0)
Nov 16, 2018 Complaint marked as Resolved After registering complaint within half an hour we got a call from sathya customer care . Tv was delivered within hour and installation was also done in same day itself. Sathya Agencies customer support has been notified about the posted complaint. Verified Support Nov 07, 2018 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya. We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you. Assuring our best of services always, With regards, SATHYA CRM [protected]/[protected] Verified Support Nov 11, 2018 Sathya Agencies Customer Care's response Dear Customer. Greetings from Sathya. On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved". Looking forward to serve you always, With regards, SATHYA CRM [protected]/[protected]
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Josenimmy

I bought a 55" Smart TV on last year at your nagercoil branch. Now it's not working.your technician checked n told they will replace.now almost 35 days .still now no action we are following every day no response.please take necessary action.