[Resolved]  Sathya Agencies — worst behavior and fraud people

Address:West Masi street, Madurai, 625001

Fraud people are working in Sathya Agencies Madurai West Masi street Branch.

I bought a whirlpool 215 IMPWCOOL ROY 4S INV SAPPHIRE HIBISCUS-E refrigerator from there Sathya Agencies Madurai. After paid full amount for the fridge, the Agency delivered the product with scratches and dust. Bottom Thermacol seems melted. The rubber stop at the door is full of black dust. They believed the demo product, not a new box piece

I informed this to the salesperson. Initially, they started to convince me saying that the product is very new and box piece. But the product was opened and it was a demo piece.

Finally, the agreed to replace the fridge. But again they delivered(replaced) the demo product, not a new box piece.

The sales person says that it was a new piece. But actually, the product was returned / demo piece. Not a new one.

The salespersons are there to lie and sell the product. Their aim is to loot the money from people.

I inform the salesperson that I was not satisfied with this product. Still, I accepted that product since there is no stock available with the same model and colour.

I'm not really happy with Fridge and purchase with Sathya agency Madurai.

Also, the salesperson said that the fridge doesn't require Stabilizer. It can run without stabilizer.

But the service person from Whirlpool has come and said that it is highly recommended to use a stabiliser. Also, he added that don't believe the salesperson statement, they would tell anything to sell the product.

Now I have to spend another Rs.2000 to the stabilizer.

Fraud people working around in Sathya Agencies Pvt Ltd.

I will never anyone to BUY any product from Sathya Agencies Pvt Ltd.

Really fed up with the money looting people in Sathya Agencies Pvt Ltd.
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Jul 19, 2019
Complaint marked as Resolved 
Verified Support
Jun 17, 2019
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

I have ordered career AC and vgaurd steblizer on 02.06.19 from tambaram outlet. So far the stabilizer is not installed.

No response from the store and not picking call also..
Sathya Agencies Customer Care's response, Jun 17, 2019
Verified Support
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
9894024985/0461-4057777

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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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