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School of Open Learning Complaints & Reviews

sol.du.ac.in
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Updated: Feb 27, 2025
Complaints 213
Resolved
16
Unresolved
197
Bad 😕 It seems that School of Open Learning has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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School of Open Learning reviews & complaints page 4

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Z
Zeenatalvi
Mar 15, 2021
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Sir I have not paid the exam but sir my paper exam in on 24th march 2021jesus of 120min is telling there please check this website it is very important to get my admission please help me immediately sol sir one time please fast
SOL ROLL NO[protected]
+1 photos
Mar 15, 2021
Complaint marked as Resolved 
Sir I have not paid the exam but sir my paper exam in on 24th march 2021jesus of 120min is telling there please check this website it is very important to get my admission please help me immediately sol sir one time please fast not resloved my thank you payment issues sol SOL ROLL NO 17-2-16-018436
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    K
    kutgrgkde-g0it
    Mar 14, 2021
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    I have successfully done the payment of 3575/- (transaction ID: 190100133282198225024) to DU SOL on 19/08/2019 but my id card and fee receipt hasn't been generated yet. The helpline numbers of DU SOL are all unresponsive.

    Name: Sonu Kumar
    Father's Name: Ramoli
    Email: [protected]@gmail.com
    Sol Roll No:[protected]
    +1 photos
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      N
      nnitika16
      from Delhi, Delhi
      Mar 7, 2021
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      I want to state that my name is NITIKA RANI and I enrolled in BCOM session 2006-10 in SOL, DU. SOL ROLL NO.[protected]
      Bar code- 673785
      Now I took admission in LLB in CCSU. So, I needed to my migration certificate for this.. but I applied online n made payment online for ₹500
      On the time of verification of documents they refused to accept online form n told to do procedure offline then I had to pay twice with new payment of ₹ 500..
      so I request you to refund my one payment of ₹500.. Thank you
      +1 photos
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        P
        Pg199587
        from Powai, Maharashtra
        Mar 6, 2021
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        Name- RISHIKA SINGH RATHOR
        SOL Roll No.[protected]
        Transaction Amount- 3625 RS
        Payment Gateway- HDFC Payment Bank
        Transaction ID- [protected]
        Transaction Date- 26-FEB-2021
        Transaction Time- 10:47 P:M

        I have filed my 3rd year form and i also pay fees but i have not cleared my 4 subject, 2 subject in 1st year or 2 subject in 2nd year,
        But the fee receipt of 3rd which is generated from sol Portal, the subject of my previous year are not showing in fees receipt. Please tell me what is the solution of this problem. please i have also attached my fees receipt.
        +1 photos
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          R
          radhika07
          from Gurgaon, Haryana
          Mar 4, 2021
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          Name: radhika gupta
          sol no.: [protected]
          admission date : 10 september 2018
          transaction amount: rs. 3710.98
          payment gateway: IDBI bank
          transaction id: S79268306
          transaction date: 4 march 2021

          So I Paid the Examination form Fee was successfully paid, But SOL Portal Again Show Payment Option And Your Last Payment is Active! Wait for 120 minutes to make another Payment.
          +1 photos
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            V
            vishalkumarsingh846
            from Noida, Uttar Pradesh
            Mar 2, 2021
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            Name- VISHAL KUMAR SINGH
            SOL Roll No.[protected]
            Admission Date- 04-Sep-2017
            Transaction Amount- 1110 RS
            Payment Gateway- Airtel Payment Bank
            Transaction ID- [protected]
            Transaction Date- 15-FEB-2021
            Transaction Time- 03:24 P:M

            Only 1 subject Yet not cleared 1st Year Economics, So I am Payed Examination form Fee was successfully pay, But SOL Portal Again Show Payment Option And Your Last Payment is Active ! Wait for 120 minutes to make another Payment
            +1 photos
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              R
              rahulmittal1520
              from Noida, Uttar Pradesh
              Feb 6, 2021
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              I have taken addmission at ba programme and made payment to du sol by online mode
              but by mistake made payment 2 times
              i want a refund for 1 extra payment
              i have waited for more than 1 month in thinking du sol will refund back but nothing happened
              i have contacted by bank and they have also said the payment was succesfull. Contact du sol for refund
              i am providing details to you
              date of transaction:[protected]same for both transactions)
              bank refrence id:
              1. Prcr/[protected]
              2. Prcr/[protected]
              trasaction amount: 4040 (same for both transactions)
              bank name: south indian bank
              sol roll no.[protected]
              i am attaching my bank statement below

              please help me in taking my money back
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                R
                Roopa@2000
                from Delhi, Delhi
                Jan 27, 2021
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                To whomsoever it may concern,
                Kindly tell me about the date for announcement of result for B.Com.(Hons.)- Part I Result. I am Ex-Student and I have appeared for examination in August'2020 and till date result not declared. I have tried to contact SOL but they are not responding. I have also visited there in mid-December and they told result will be declared within 10-15 days but till date result not declared.

                I have also complained to the office of Manish Sisodia Sir by call as well as through email but no respond till date

                Kindly respond. It's urgent. I'll be highly obliged for your co-operation.
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                  A
                  Aditya Kakkar
                  from Delhi, Delhi
                  Jan 21, 2021
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                  Sir i have registered in sol in november but i do not recieved my books of bcom please tell when i will get the books
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                    A
                    aniketkrrai
                    Jan 21, 2021
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                    Address: 11Ashok Road New delhi

                    Sir, once I made a payment, the payment was failed and the money would be deducted from the account. There was no response till 2 days later and the payment options came again.I paid again and came written successfully. But 1 payment has not been refunded yet and fees have been paid 2 times. Please refund
                    Roll Number[protected]
                    Name - Vibha Kumari
                    Phone - [protected]
                    View replies
                    did you got the refund?
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                      D
                      Deepshikha Gaine
                      from Delhi, Delhi
                      Jan 20, 2021
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                      Hi there,

                      I recently did one transaction from my bank account for payment of examination fees of sol for my BA 3rd year. My amount got deducted from my bank account but no receipt generated in my fees receipt section so would you please help me to get my fee receipt or help Me to get the refund amount in my bank account.
                      +1 photos
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                      hey your refund processed or not
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                        A
                        Anushka@1996
                        from Sonipat, Haryana
                        Jan 18, 2021
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                        Respect sir/maam
                        I am Anushka Agarwal, student of sol du. I have applied for migration/provisional certificate online which charged me rs 500. But today I came to know from sol building that provisional certificate is free of cost and it will come online. And for migration I need to submit 500 rs again so I submitted again along with migration form.
                        Please help me to get back my Rs 500 which I submitted online on du site for provisional certificate.
                        Please reply as soon as possible as it's hard earned money.
                        Thank you
                        +1 photos
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                          A
                          Aman Dubey Dubey
                          from Delhi, Delhi
                          Jan 18, 2021
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                          Address: North Compus

                          Sir I am last year student of ba pograme. I did the exam last year fourteen August 2020 I have given the exam properly and all question attempt but I still fail in history. Please sir I request you that check again once time. 🙏🏻🙏🏻🙏🏻
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                            G
                            [email protected]
                            from Delhi, Delhi
                            Jan 17, 2021
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                            I have upload my all answers which is accurate but then also i think i have got marks based on one question and now i want to apply for revaluation but i have facing a problem as i don`t have my admit card with me so what can i do for that? Please let me know.
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                              S
                              Shahdul
                              from Powai, Maharashtra
                              Jan 14, 2021
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                              Address: B-35 Ram Dutt Enclave Uttam Nagar
                              Website: du.sol.ac.in

                              Maine 4 answer diye the or wo 100% sahi the lekin mujhe mark sirf 1 hi answer k numbers mile hai mere khyal se unhone mera ek hi answer check kiya hai baki ke nhi kare
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                              Please check my globalization paper again which I have sent by mail
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                                S
                                Sohita
                                from Ala�pur, Delhi
                                Jan 14, 2021
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                                Mene apna hindi ka ppr sol ki mail p bhja tha or sir[censored]si subject m fail kra h baki jo site p bhje usme nhi plzz recheck my ppr
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                                  N
                                  NARESH KUMAR DIWAKAR
                                  from Noida, Uttar Pradesh
                                  Jan 14, 2021
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                                  Address: Delhi

                                  Website crash hone. K karan m apna peper upload nhi kr paya tha but 2 question k answer uploading pr the or mujhe portal se auto submitted ka mail aaya lekin maine 4 question k answer mail kiye the mera mail ka peper check nhi so plz recheck my exam mail Wala
                                  View replies
                                  batao court jao ya sol

                                  Exam upload auto submit - Comment #3787756 - Image #0
                                  Exam upload auto submit - Comment #3787756 - Image #1
                                  Reply
                                  Same issue h mera
                                  Reply
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                                    S
                                    sanggeta
                                    from Delhi, Delhi
                                    Jan 12, 2021
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                                    Address: faridabad

                                    I am continuously trying to contact to the given number for enquiry about the admission of B.Com III year
                                    as I unable to pay the fees for the same barcode is not accepting, login credentials are not working, nobody is picking the phone all the time and no reply of emails also
                                    what rubbish behaviours of the SOL staff
                                    students are suffering a lot but they people are shameless and only sitting on their seats without doing anything.
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                                      A
                                      Aman Malhotra12
                                      from Delhi, Delhi
                                      Jan 10, 2021
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                                      I have submitted my ba 1st year fees on 26/10/2020 but till now not received my fee receipt .
                                      +1 photos
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                                        Karnika Ratra
                                        from Karnal, Haryana
                                        Jan 9, 2021
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                                        Good morning
                                        I have a query related to my 3rd year admission, I haven't gave the BUSINESS LAW exam in 1st year so I paid the fees at that time of 2 year admission but due to COVID-19 authorities promoted us. So should I have to pay the fees again for business law or not because I already filled up the 3rd year examination form and the dashboard wasn't showing the the first year subjects.
                                        Please let me know as soon as possible. I'm attaching my sol roll no. With this mail
                                        Sol roll no.[protected]
                                        Barcode.[protected]
                                        Thank you
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