Seabird Tourists — refund and travel risk

Address:	Bangalore, Karnataka
Website:	www.seabirdtourists.com

Abhibus Services India — refund/ travel risk and safety issue

1 Review
vinaynikita on Jun 13, 2018 Mark as Resolved

I booked 3 seat tickets from Abhibus from Mumbai to Bangalore for 12th may.
Travel bus operator was Sea bird tourist . My boarding point was Borivali . Seabird operator called me and tols then cannot pick up from Borivali and then I need to go to Kharghar for boarding the bus (Kharghar is 60 kms away from Borivali). I was told too reach at 4pm. Unfortunately the bus got delayed for 7 hours and I was waiting with my old mom and wife in highway road. When I called abhibus they were gently saying bus is coming and the same respond was by seabird tourist guy . Any how the bus arrived and the left 2 window glass was broken of the bus and there was a salotape and cardboard on the side of the window to repair it . I found it risky . After 2 Minutes of boarding the bus breakdown and some liquid was leaking from down of the bus . When the contacted abhibus and told that the bus is not getting repaired I am in middle of the road with my family they said you have started journeu we wont redund and actually I travelled for 2 minutes and was in Kharghar . The whole people travelling in the bus were yelling . some of them who booked from goibibo got refund and they travelled in the next bus . But I was still there waiting and chasing for my refund . But since my family was important to me I took a bus in middle of highway and travelled to bangalore . Now this Abhibus and Seabird guy is asking me for ticket for which I travelled . What would I have done 1 pm at night in middle of the road with my old mom and my wife .
I am expecting refund of original ticket which cost is 4100 and 800 for uber charges for source point change . Also I need 3400 more as I paid 7500 cash to other bus to travel to bangalore .
In total I need refund of 8300 Rs