Self — driver did not come nor attend my calls. but i paid penalty

Address:	Bangalore, Karnataka
Website:	Driver's fault

On 8th november 12pm onwards i booked a cab ka05ag5822 mahindra verito. Driver name vijay. I got a bad experience with him.
He was just one minute away from the location. I was on the location for about 25minutes alone on the road, a police cab came and they told not to stay, i called him 3 times but he didn't picked my call nor he called me. Then i cancelled the trip from jayanagar 3rd block to shivaji nagar but for driver's fault why should i pay the penalty, this is not right