Self — Online payment

Pathetic service. I had been struggling to pay online as there is no option, i have been sending money to my friends a/c and she is locally banking in.
-pending due doesn't appear for planned emi so no option online to make payment before you miss your due date. Pathetic!!!
-my bank 'citi bank' not listed in the list. Horrible!!!
-the issue reporting is horrible and very sick. Ticket gets opened for only few combination and customer care doesn't bother to understand the issue despite just give vague options and close the tickets.

I am not happy as i am overseas and lic hfl does't help for timely payment.

Ash