Self — problem with signing up of digitize india platform

Address:

Ananda Bhavan, Pathiyoor East,Keerikkad P.o,Kayamkulam, Alappuzha, Kerala, 690508

I am trying to register myself on digital india platform for the last two months but every time a message is displayed
“aadhaar authentication not successful.” and not receiving otp to my mobile number.
Please resolve my problem.
Prathibha a
Ananda bhavan
Pathiyoor east
Keerikkad p. O
Alappuzha
Kerala
Email:[protected]@gmail.com
Mob:[protected]