Sendmygift.com — Neither delivery of order nor cancelling the same

Siddharth Khandelwal

from Delhi, Delhi

Address:	Bangalore Urban, Karnataka
Website:	www.sendmygift.com

I have booked two orders from this website and they were supposed to be delivered by 7th feb, 2016 and 14th Feb, 2016 respectively.
But they did not fulfill their commitment at all and were not responding on the status update.
When I asked to cancel those orders on mail, the company is neither responding on mail nor on Chat Support.
Customer care Helpline is actually giving an Auto message for not picking up a call. This is one of the unprofessional behaviors of any company.
I need my refund as early as possible as this company is a fraud.
Order ID:[protected] and[protected]
Name: SIDDHARTH KHANDELWAL
eMAIL: siddharth.[protected]@gmail.com
Mob: [protected]

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SendMyGift.com customer support has been notified about the posted complaint.

Feb 25, 2016

Updated by Siddharth Khandelwal Refund is not processed till now. I have shared the account details on 23-Feb-2016, I have not received any reply or acknowledgement or even my amount.
Refund the amount associated with both these orders as early as possible.
No replies on mail/calls/chats. Highly unprofessional behavior.
Now without any delay refund my amount and make me free from this headache.

Sep 29, 2018

Updated by Siddharth Khandelwal No update from this company till now.
I need my refund ASAP