[Resolved] Sendmygift.com — Product not delivered even after payment

Gaurav Bhama

from Gurgaon, Haryana

Address:	Bangalore, Karnataka, 144411
Website:	www.sendmygift.com

Hi i am Gaurav and i order a gift for my friend so i ordered a gift having product name as "Rose Celebrations: Purchase Valentine Flowers Online Deliver" with SKU - FINUPD651. it has been delivered by TGS RETAIL.

the delivery date is 9th feb 2016 but today is 10th Feb 2016 but its not delivered yet . My ORDER ID IS[protected].

the girl name FATIMA replied me via chat that it will be delivered by 9 pm but still not delivered

i am even trying the customer care number from tomorrow but no one is picking up the phone.

the payment is also done by PAYTM.

this is very ridiculous hos company like PAYTM can support such a fake website

please help me to sole such a big issue because its causing such a problem to customers.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Related SendMyGift.com reviews

View all 760 SendMyGift.com Reviews

Comments

Gaurav Bhama

from Gurgaon, Haryana

@sendmygift ... you guys are really fake even after your comment no one is taking it serious i asked for a bill of my purchase even you guys are not providing me the bill and for your kind information what's the use of that gift now i send chocolates for chocolate day not for teddy day ...and even u guys are not giving me email confirmation, second and even my order id is not track-able it shows me pending order status and still you customer care guys is not picking up the, even you guys don't provide us the detail of the retailer who is going to manage to send my gift after all such issues how can i say that that you guys are trustworthy. and at last i wrote a mail to your customer support the mail id you guys provided at the website i don't get any reply of that in my mail then why you guys are saying sorry here because its a complaining website tell me..

and look its 5:33 pm still the whole day passed and my gift was not in the receiver hands so whats the use of sorry

Gaurav Bhama

from Gurgaon, Haryana

@sendmygift... why you guys are making me fool ... ok i agree that you are refunding my amount as my gist had not been delivered you guys also game me The reference id[protected] for my refund and ask me for 3-10 working business days ... i agree that too ..but then u send me a mail that the refund has been done on 10th feb 2016 but today is 12th feb 2016 the money still dont reached in my account can you have a better explanation for that or now i will take stict actions by going to consumer court ... i am attaching both the mails below received from ur customer support...do have a look

Gaurav Bhama

from Gurgaon, Haryana

@sendmygift... why you guys are making me fool ... ok i agree that you are refunding my amount as my gift had not been delivered you guys also gave me The reference id[protected] for my refund and ask me for 3-10 working business days ... i agree that too ..but then u send me a mail that the refund had been done on 10th feb 2016 but today is 13th feb 2016 the money still dont reached in my account can you have a better explanation for that or now i will take strict actions by going to consumer court ... i am attaching both the mails below received from ur customer support...do have a look...