Hi, today (29th August 2023), a courier came to my house through ShadowFax courier for Cash of Delivery amount of Rs 299. Since I had not ordered anything, I enquired which site the order was from and the courier boy Santhosh, mentioned it was from Glowroad. Now, I haven't even heard of this site leave alone ordering anything from there. When I mentioned the same to the delivery boy, he got very aggressive and started using abusive language. I told him it was an incorrect delivery and he needs to take it back, upon which he started demanding me to share OTP. Due to the fraudulent nature of the world we live in, I did not deem it fit to share OTP with any stranger, but told him I can speak to his registered office/management and explain the same to them. Upon hearing this, he became very aggressive and started recording through his video camera. On seeing this, I closed the door and then he started banging the door and ringing the door bell again and again. I opened the door and again told him to let me speak to his management if there was any concern with the return; but to no avail...he was just interested in recording. This is highly unprofessional, unethical. I am a regular online buyer and this is the first time, such an incident has occured. Besides being an invasion of privacy, this is actually very scary and questions the intentions of Shadowfax delivery agents. They should really hire better staff and before just turning up at the door, first call and confirm to enquire whether the order is actually correct or not. This was a very bad ordeal indeed and pure harassment. Hope Shadowfax looks into this issue very seriously. I also question the site glowroad, how they could just send a product that I have never ordered. Looks like this is another scam to make a fool of people. Hope the concerned authorities look into this matter and do the needful. Thanks Was this information helpful? | 
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