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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Jun 3, 2026
Complaints 1482
Resolved
444
Unresolved
1038
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Shadowfax reviews & complaints page 69

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A
arun.C84
from Warangal, Telangana
Jan 18, 2021
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I have ordered an item in meesho and has to be delivered by shadowfax and the shipment number is SF[protected]FPL. Though the item was not delivered to me but the status has been updated as Delivered. Delivery person name is Vignesh. His contact number is [protected]. He is not picking call also.
Shadowfax customer support has been notified about the posted complaint.
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    P
    Pawan pk
    from New Delhi, Delhi
    Jan 18, 2021
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    Address: Karnataka

    I ordered Nike transparent first copy shoe order no- 2536
    Rider[protected]
    On 7jan. Delivered to me 17 jan.
    My item is not same which I ordered and tried company’s customer care no. E-mail but no response came from that side to change shoes.
    Shadowfax customer support has been notified about the posted complaint.
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      S
      Sachinbhai Parikh
      from Mumbai, Maharashtra
      Jan 17, 2021
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      Address: AMD-Gandhinagar

      Dear Shadowfax, I m Sachinbhai Parikh and I ordered a fan and AC cover from yours my order number is SF[protected]FPL. and I ordered this from BHAKTIBEN GANATRA on 26 December 2020. but the product came has defect in size after returning the product that seller is telling that she will not refund money. IF my money will not be refunded then I will complaint in cyber crime and your exucutives are not answering perfectly
      Shadowfax customer support has been notified about the posted complaint.
      Jan 17, 2021
      Updated by Sachinbhai Parikh       if my problem should not be solved then I will take legal action against Shadowfax and seller
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        P
        Pawan pk
        from New Delhi, Delhi
        Jan 17, 2021
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        Address: Mumbai
        Website: bezarishoes.com

        I have placed an order of shoes on 7th jan. NIKE Transpernt 1st copy shoes and delivered me on 17jan. With local black shoes .
        I already mailed to company but no response I call customer care no. But no response I made video o[censored]nboxing I had proof of it.
        Shadowfax customer support has been notified about the posted complaint.
        Jan 17, 2021
        Updated by Pawan pk         Order no.- 2576
        Invoice no.[protected]
        [protected] rider
        3306 pin
        Jan 17, 2021
        Updated by Pawan pk         Return pick up not completed
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          V
          Vîkãs Shah
          from Mumbai, Maharashtra
          Jan 13, 2021
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          I ordered pizza from the magic pin app and they assigned Shadowfax delivery partner after waiting 2 hours it's showing your order was delivered and i didn't get any call from their delivery partner and and delivery man not picking up my call
          i wasted my money
          my time
          who will get back this reimbursement
          my id is honey.[protected]@gmail.com
          Shadowfax customer support has been notified about the posted complaint.
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            S
            Sweety29@
            from Ghumarwin, Himachal Pradesh
            Jan 13, 2021
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            I am a meesho graduate. Recently, I have ordered two items for a customer named Harshada mahajan from Indore. Order no are[protected] and[protected] not yet received. They are ordered 1st january and 25th December 2020. Tracking id are SF[protected]FPL and SF[protected]FPL. Their tracking is also rubbish. No information is provided where the order is . Kindly deliver the order as soon as possible. Please do the needful.
            Thanks
            Sheetal Jitendra Wagh
            Shadowfax customer support has been notified about the posted complaint.
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              P
              Pinkugaoutam
              from Gaya, Bihar
              Jan 12, 2021
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              Hii sir i am pinku i am buying the watch but i am receiv a different watch but and not working in any key so please refunded my amount
              Shadowfax customer support has been notified about the posted complaint.
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              Arriving Today: Your Na order with rider[protected] PIN 8183. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/CE1AFEF06464221AE8D0A13E5484C541/F...⇄ is my order id
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                D
                d_hemlata
                Jan 12, 2021
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                I ordered on hopscotch on 31-Dec-2020 and it was to be delivered on or before 11-Jan-2021. There is no tracking information after 4-Jan 2021. Even after multiple request for update on the site not getting update or any call.
                Shadowfax customer support has been notified about the posted complaint.
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                AWB no is SF98957939HO
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                  B
                  bharath5963
                  Jan 11, 2021
                  Resolved
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                  Resolved

                  Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow..

                  UPDATED CONTACT NUMBER OF CUSTOMER IS :[protected]
                  Jan 11, 2021
                  Complaint marked as Resolved 
                  Shadowfax customer support has been notified about the posted complaint.
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                  Sir my order returned is still not picked up
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                    B
                    bharath5963
                    Jan 11, 2021
                    Resolved
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                    Resolved

                    Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow
                    Jan 11, 2021
                    Complaint marked as Resolved 
                    Shadowfax customer support has been notified about the posted complaint.
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                      B
                      bharath5963
                      Jan 9, 2021
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                      Sir, please cancel the pickup for AWB NUMBER: R96793281FPL
                      Shadowfax customer support has been notified about the posted complaint.
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                        U
                        Usha bharathi
                        Jan 7, 2021
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                        Address: BANDEPALYA, GARVIEBAVIPALYA

                        I have ordered a product from mesho app and it was packed to shadowfax but until now didnt receive the product ..
                        Shadowfax customer support has been notified about the posted complaint.
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                          S
                          SHIVARAJA HN
                          Jan 6, 2021
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                          My order with trackingId=SF[protected]FPL is not yet delivered but showing it as delivered on 1st January. The delivery guy saying he will deliver but still not delivered. In case if I want to return a product it should be with in 5 days. Why you are updated as delivered even Though you are not delivered?
                          Shadowfax customer support has been notified about the posted complaint.
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                            S
                            Suresh Ranjan
                            Jan 6, 2021
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                            Address: Chennai

                            Shadowfax food delivery, the earnings of delivery partners are getting looted from shadowfax, irresponsible team leaders of chennai when ticket raised, the person doesn't bother to resolve the complaints, when offers announced the pay not getting reflected properly . Then what interest will we work if shadowfax does like this .
                            Shadowfax customer support has been notified about the posted complaint.
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                              G
                              gowthami swarna
                              Jan 4, 2021
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                              Address: Hyderabad

                              My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience
                              Shadowfax customer support has been notified about the posted complaint.
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                                L
                                Lahari Royal
                                from Delhi, Delhi
                                Jan 3, 2021
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                                My courier is delaying till 3 days and staying at same location since 4 days and
                                which is not moving to another location
                                Shadowfax customer support has been notified about the posted complaint.
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                                  P
                                  Poonam.V. Shetty
                                  Dec 28, 2020
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                                  Address: 134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

                                  I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    A
                                    [email protected]
                                    from Delhi, Delhi
                                    Dec 27, 2020
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                                    Address: Kasganj. U.P

                                    Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Dec 27, 2020
                                    Updated by [email protected]                                     Shadowfax Kasganj contact no is [protected]
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                                      S
                                      Shiva_123
                                      Dec 25, 2020
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                                      Address: Flat no 107,blockno9,prajay Apartments

                                      I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
                                      Order id[protected]-1 please enquiry on this order
                                      Shadowfax customer support has been notified about the posted complaint.
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                                      Please enquiry in this order why you people dont have coustomer care number and mail is not responding how to contact you people
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                                        E
                                        Esha Iyer
                                        Dec 23, 2020
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                                        Resolved

                                        Cancelled order

                                        For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this....
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