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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 16, 2026
Complaints 1494
Resolved
444
Unresolved
1050
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Shadowfax reviews & complaints page 69

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G
Garisesridevi
from Hyderabad, Telangana
Jan 31, 2021
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Address: Plot No 301 friends colony Manikonda road Hyderabad

I received a item on January 23rd and initially I tried to do scan pay through google pay but transaction was failed so I gave cash but later 585 has been debited so please refund my money back
Shadowfax customer support has been notified about the posted complaint.
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    M
    Mangoo
    Jan 30, 2021
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    I returned order it has reached vizag but till now shadowfax courier not yet delivered back to the retailer. I'm facing this issue from past week but till now no response from shadowfax. Here is my returned I'd R_68359
    Shadowfax customer support has been notified about the posted complaint.
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      S
      Sintu Goswami
      Jan 29, 2021
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      Address: Vijay Nagar, Prabhat Nagar,Anjar Bhuj By Pass Road

      Missing Products, Products Is Brocken, Packet Was Open
      Shadowfax customer support has been notified about the posted complaint.
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        P
        Pawan pk
        from New Delhi, Delhi
        Jan 29, 2021
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        Address: Karnataka
        Website: Berzarishoes.myshopify.com

        I had ordered Nike transparent shoes on 7jan. And delivered to me on 17jan my item is different than ordered but still return pick up not completed order no. 2576 awb no - SF74726354SHG
        Shadowfax customer support has been notified about the posted complaint.
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          C
          chanchal suri
          Jan 28, 2021
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          Address: 1297, silver tone society sector 48 b Chandigarh

          The man picked two packets from me.but he processed only one item...
          Shadowfax customer support has been notified about the posted complaint.
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          I need the number of that man.the message I received

          Hi Harshit! Your return pick up for RT29913874 is scheduled today. Please collect the acknowledgement slip once you handover the return package. For details click bit.ly/37ook6p
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            M
            Mangoo
            Jan 27, 2021
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            Hi,
            One of the shadowfax courier boy picked-up my return product on 21st. But i didn't received any return successful message and that item till not received by retailer until now. Please send the tracking status as soon as possible.
            Here iam sharing the return I'd below.
            Thank you.
            Shadowfax customer support has been notified about the posted complaint.
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              G
              giribabu chintagunti
              from Delhi, Delhi
              Jan 27, 2021
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              Address: 49-12-12 Lalithanagar, Visakhapatnam

              Purchased on[protected] from Mi. Com. Paid the amount on the same day time. Processed and shipped to Shadowfax ware house on[protected] at 3.00pm. The product is not delivered till today I. e[protected] at 7.00 pm. The tracking status showed as the product reached Vizag on[protected]at 3.35pm.but till date[protected].00 pm
              not delivered. It is not Shadowfax. It is shadowfox.
              Shadowfax customer support has been notified about the posted complaint.
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                P
                Pangkaj das
                Jan 27, 2021
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                Address: Belakoba station colony, jalpaiguri pin-735133

                R99422528FPL this is my pick id
                Pick up not done till the time
                Shadowfax customer support has been notified about the posted complaint.
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                  P
                  Pragnya Rakesh
                  from Hyderabad, Telangana
                  Jan 27, 2021
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                  Address: Pragnya Rakesh, Plot no 39 Chandarapuri colony, Kapra

                  Such a worst company not got my order since 8th January .
                  Shadowfax customer support has been notified about the posted complaint.
                  Jan 27, 2021
                  Updated by Pragnya Rakesh                   Such a worst company not got my order since 8th January, changing Delivery dates when ever called Customer service
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                    P
                    Prasad Reddi
                    Jan 24, 2021
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                    Address: 5-19-26/239, Thunglum , chukka vani palem rh colony

                    Bad quality and bad stiching and damage item, I want refund my account
                    Shadowfax customer support has been notified about the posted complaint.
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                      A
                      Anshu Rohilla
                      Jan 22, 2021
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                      Hey ShadowFax Team'

                      I'm ARUN KUMAR
                      phone Number [protected]
                      Decathlon Product

                      Decathlon Order I'd [protected].

                      1. Men's mountain trekking padded jacket
                      Reference number 2121846

                      2. Men's Fleece jacket MH120
                      Reference number 2559159

                      Two Items is Not picked up yet please Arrange Again pick up 2 item's.

                      And,
                      3. Men Fleece MH20
                      Reference number 2006408 Last this Item Return Cancel.

                      Only Two Item's 1st And 2nd Return This Item's Nd Refund .
                      Thanks & Regards🙏
                      Shadowfax customer support has been notified about the posted complaint.
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                        S
                        Swapnil Kardile
                        from Mumbai, Maharashtra
                        Jan 22, 2021
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                        Address: 304,vignahar SoC,kisan Nagar no.3,Wagle state

                        I have ordered earphones from NDDSELLER .earphones in the offer of buy 1 get 1...that 2 earphones is broken n dummy earhones.
                        Shadowfax customer support has been notified about the posted complaint.
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                          R
                          Ramraj Chilukuri
                          from Hyderabad, Telangana
                          Jan 21, 2021
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                          Purchased MI stick from MI, shipment arrived to shadowfax Attapur office, Hyderabad on 7th Jan 5:30amFrom then no attempts were made to deliver till 21st Jan . Illegally holding my package is theft. Such a worst and cheating company is shadowfax .
                          Shadowfax customer support has been notified about the posted complaint.
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                            M
                            mithilstar
                            Jan 20, 2021
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                            My order no[protected], this order went in wrong address, how can get back,

                            my address; k.saraswathi,
                            KGM Enclave, villa 7,
                            opp; reddys labs
                            hill country road
                            bachupally, hydrabad [telangana]
                            cell [protected]
                            Shadowfax customer support has been notified about the posted complaint.
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                              P
                              Pawan pk
                              from New Delhi, Delhi
                              Jan 20, 2021
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                              Address: Karnataka
                              Website: Berzari-shoe.shopify.com

                              Dear sir i had placed an order on 3rd jan. and delivered to me on 17jan. Item is different than ordered my order no. -2576
                              Rider[protected]
                              Invoice no.[protected]
                              Awo no.-SF74726354SHG
                              Kindly resolve my issue.
                              Shadowfax customer support has been notified about the posted complaint.
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                                P
                                Pragnya Rakesh
                                from Hyderabad, Telangana
                                Jan 20, 2021
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                                My order: SF[protected]FPL, I should get my Delivery on 16th January, today is 20th January. Why you people are not delivering my order and even the status is not updated . You cant just change my Delivery due date with out information. Totally dissatisfied.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  P
                                  Pawan pk
                                  from New Delhi, Delhi
                                  Jan 19, 2021
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                                  Address: Karnataka
                                  Website: BERZARI-SHOE.MYSHOPIFY.COM

                                  As I had ordered on 7jan. And product is delivered to me on 17jan. My order no. 2576
                                  Rider no.[protected]
                                  Item is different than ordered
                                  I call customer care but no response so sir pls change it
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    P
                                    Pawan pk
                                    from New Delhi, Delhi
                                    Jan 19, 2021
                                    Resolved
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                                    Resolved

                                    Address: Karnataka
                                    Website: Berzari_shoe.myshopify.com

                                    I have ordered Nike transparent 1st copy shoes on 7 jan. and delivered to me on 17 jan. with local 200₹ shoes my order no. 2576 biker[protected]
                                    I called customer care no. But no response I loged email but no response I had proof of opening the box. Still no one came to me to change that shoes.
                                    Jan 20, 2021
                                    Complaint marked as Resolved 
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Jan 19, 2021
                                    Updated by Pawan pk                                     Return pick up not completed

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                                      A
                                      arun.C84
                                      from Warangal, Telangana
                                      Jan 18, 2021
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                                      I have ordered an item in meesho and has to be delivered by shadowfax and the shipment number is SF[protected]FPL. Though the item was not delivered to me but the status has been updated as Delivered. Delivery person name is Vignesh. His contact number is [protected]. He is not picking call also.
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        P
                                        Pawan pk
                                        from New Delhi, Delhi
                                        Jan 18, 2021
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                                        Address: Karnataka

                                        I ordered Nike transparent first copy shoe order no- 2536
                                        Rider[protected]
                                        On 7jan. Delivered to me 17 jan.
                                        My item is not same which I ordered and tried company’s customer care no. E-mail but no response came from that side to change shoes.
                                        Shadowfax customer support has been notified about the posted complaint.
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