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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Jan 24, 2026
Complaints 1476
Resolved
442
Unresolved
1034
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Shadowfax reviews & complaints page 69

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P
Pinkugaoutam
from Gaya, Bihar
Jan 12, 2021
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Hii sir i am pinku i am buying the watch but i am receiv a different watch but and not working in any key so please refunded my amount
Shadowfax customer support has been notified about the posted complaint.
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Arriving Today: Your Na order with rider[protected] PIN 8183. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/CE1AFEF06464221AE8D0A13E5484C541/F...⇄ is my order id
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    D
    d_hemlata
    Jan 12, 2021
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    I ordered on hopscotch on 31-Dec-2020 and it was to be delivered on or before 11-Jan-2021. There is no tracking information after 4-Jan 2021. Even after multiple request for update on the site not getting update or any call.
    Shadowfax customer support has been notified about the posted complaint.
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    AWB no is SF98957939HO
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      B
      bharath5963
      Jan 11, 2021
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      Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow..

      UPDATED CONTACT NUMBER OF CUSTOMER IS :[protected]
      Jan 11, 2021
      Complaint marked as Resolved 
      Shadowfax customer support has been notified about the posted complaint.
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      Sir my order returned is still not picked up
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        B
        bharath5963
        Jan 11, 2021
        Resolved
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        Resolved

        Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow
        Jan 11, 2021
        Complaint marked as Resolved 
        Shadowfax customer support has been notified about the posted complaint.
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          B
          bharath5963
          Jan 9, 2021
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          Sir, please cancel the pickup for AWB NUMBER: R96793281FPL
          Shadowfax customer support has been notified about the posted complaint.
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            U
            Usha bharathi
            Jan 7, 2021
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            Address: BANDEPALYA, GARVIEBAVIPALYA

            I have ordered a product from mesho app and it was packed to shadowfax but until now didnt receive the product ..
            Shadowfax customer support has been notified about the posted complaint.
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              S
              SHIVARAJA HN
              Jan 6, 2021
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              My order with trackingId=SF[protected]FPL is not yet delivered but showing it as delivered on 1st January. The delivery guy saying he will deliver but still not delivered. In case if I want to return a product it should be with in 5 days. Why you are updated as delivered even Though you are not delivered?
              Shadowfax customer support has been notified about the posted complaint.
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                S
                Suresh Ranjan
                Jan 6, 2021
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                Address: Chennai

                Shadowfax food delivery, the earnings of delivery partners are getting looted from shadowfax, irresponsible team leaders of chennai when ticket raised, the person doesn't bother to resolve the complaints, when offers announced the pay not getting reflected properly . Then what interest will we work if shadowfax does like this .
                Shadowfax customer support has been notified about the posted complaint.
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                  G
                  gowthami swarna
                  Jan 4, 2021
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                  Address: Hyderabad

                  My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience
                  Shadowfax customer support has been notified about the posted complaint.
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                    L
                    Lahari Royal
                    from Delhi, Delhi
                    Jan 3, 2021
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                    My courier is delaying till 3 days and staying at same location since 4 days and
                    which is not moving to another location
                    Shadowfax customer support has been notified about the posted complaint.
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                      P
                      Poonam.V. Shetty
                      Dec 28, 2020
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                      Address: 134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

                      I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times.
                      Shadowfax customer support has been notified about the posted complaint.
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                        A
                        [email protected]
                        from Delhi, Delhi
                        Dec 27, 2020
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                        Address: Kasganj. U.P

                        Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449
                        Shadowfax customer support has been notified about the posted complaint.
                        Dec 27, 2020
                        Updated by [email protected]                         Shadowfax Kasganj contact no is [protected]
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                          S
                          Shiva_123
                          Dec 25, 2020
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                          Address: Flat no 107,blockno9,prajay Apartments

                          I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
                          Order id[protected]-1 please enquiry on this order
                          Shadowfax customer support has been notified about the posted complaint.
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                          Please enquiry in this order why you people dont have coustomer care number and mail is not responding how to contact you people
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                            E
                            Esha Iyer
                            Dec 23, 2020
                            Mar 12, 2023
                            This thread was updated on Mar 12, 2023
                            Resolved
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                            Resolved

                            Cancelled order

                            For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this....
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                            D
                            DeepakThakur28
                            Dec 23, 2020
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                            We ordered 6 ladies gown via below tracking number:
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            However, since the quality was very poor we returned all the 6 Gown. We were informed that after pickup is done refund will be initiated with 24-48 hours.
                            Person from Shadowfax visited my address (Palava, Casa Bela Gold, Dombivli East) on 07th Dec Morning and we handed over the product to him. He confirmed that by evening we will recd the returned msg confirmation. But till date neither msg recd nor refund received. We are fed up of calling and messaging Shadow fax again and again and now we are not getting any response from them. We seriously feel like cheated.
                            Kindly look into the matter on very urgent basis and resolve at the earliest.
                            Awaiting for your reply and my refund,
                            Renu Thakur
                            Deepak Thakur
                            [protected].
                            Shadowfax customer support has been notified about the posted complaint.
                            View replies
                            However, still I have not received any call or update on it.
                            What is the TAT for a complaints to get resolved or by when we will get contacted.
                            Kindly confirm.
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                              D
                              Deepanjan Dey
                              Dec 22, 2020
                              Feb 4, 2024
                              This thread was updated on Feb 4, 2024
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                              Refund of Order No. SF77416165FPL (Online payment of COD amount)

                              My order with order number SF77416165FPL was cancelled by, but I have made online payment of Order Amount Rs 950/-,

                              but on 16th December, you cancelled the shipment. Now I want return of my paid amount Rs 950/-

                              This shipment is Cash on Delivery facility, but on 11 th December a SMS alert came to my wife's mobile number with content of delivery of shipment. But I am out of home, and my wife doesn't have cash...
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                              C
                              contactme9021
                              Dec 21, 2020
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                              Address: Vijayawada

                              Hi team,
                              This is Prasad from Vijayawada. I'm going to send you all the documents in Shadowfax, but I'm not sure if you'll know the contact address or the showing and contact number in the office's address. no one can respond. can you please check and verify my documents. And let me know.
                              Thanks & Regards
                              Prasad
                              Shadowfax customer support has been notified about the posted complaint.
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                                M
                                Mohan Kumar T G
                                from Delhi, Delhi
                                Dec 21, 2020
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                                Address: Tejaswini Nilaya, Near PES English Convent, SRS Road, Peenya 560058

                                I booked a product from mi. Still, the order is not delivered. I received OTP from Shadowfax that is not correct. Delivery boy saying that is not correct OTP. I showed my mobile. he also said that's a mistake from Shadowfax company. Please send the Correct OTP and deliver my order. Delivery boy not delivered the order.

                                Order ID: [protected]
                                Mobile No: [protected]
                                Shadowfax customer support has been notified about the posted complaint.
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                                  A
                                  Arpan Mallick
                                  from Delhi, Delhi
                                  Dec 19, 2020
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                                  I bought a product from myntra, there was some problem for which I wanted to return it, but to return it, shadowfox used a delivery boy very badly with me, name akash shaw, call comes to my mobile from this number [protected], I want you to take a look at it properly. My request to shadowfox company, your delivery boy will not be expected to use it like this.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    T
                                    Tumpa Biswas
                                    Dec 18, 2020
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                                    Address: Narayanpur fire training center

                                    Product not match.refund money/ product my choice
                                    Shadowfax customer support has been notified about the posted complaint.
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