Claimed

Shadowfax Complaints & Reviews

1.8
Last updated Apr 20, 2024
Complaints 1404
Resolved
431
Unresolved
973
Quick Links
Statistics
Share
Contacts

File a complaint to Shadowfax

Having problems with Shadowfax?

File a complaint and get it resolved by Shadowfax customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Shadowfax
Customer Service Contacts

Shadowfax Website

Shadowfax Head Office Address

1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala
Bengaluru
Bangalore District
Karnataka
India
560095

Shadowfax reviews & complaints page 69

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Namrata singh 2
Report
Copy

Product not delivered yet

Tracking id id - sf16218295be
I have ordered one product via bewkoof.com on 17 september 2020. I haven't received my product yet, and the current location of product is not visible after 18 september when i tracked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasanna Athyala
Report
Copy

sf30686450mee this product not delivered

Sf30686450mee this product not delivered. Delivery person mentioned address issue, in case address issue previous orders why delivered same address in shadofax. Please reschedule this product customer asked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Am reseller from meesho. I have order the the product and the product was shipped and it was out for delivey today but the customer number is not working. The customer is asking for the change if phone number. The order id is #51342491. So please kindly see my request. Other wise send me thejitu das. The delivery boy contact number so that i will contact the delivery boy and will ask him to deliver to the customer...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
I
Innocent version
Report
Copy

The shipment is cancelled

The customer is saying that now call came from the delivery boy but the order was cancelled...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:JAI_FM_Jaipur

Sir/Ma'am
My courier AWb NO. SF86480734KR.

It has not been Updated from 29th August and today its 6th September.

and it has covered 8Days and there is an increase in delivery time and they have not updated any status from 29th August of mine courier....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manisha paliwal
Report
Copy

Order no 20366 is not delivered

Order 20366 is not delivered to me but status says that it was delivered to my door steps on 29 aug. I have also received delivery message. I have been trying to reach your team since yesterday but no response. The product costs me 2500/- and I am very much anxious about it. There is no contact number where i can log my complaint. All you have is to drop message and your team will call back which is not happening. This is pathetic. Either...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
absoutfit Wear Pvt ltd
Report
Copy

Wrong delivery of parcel

Address:Surat Gujarat

Order no - sf85465102kr
Client name divya
Parcel show delivered but my client not get parcel yet.. Ur courier person delivered to wrong person, kindly solve the problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Jiya attractive suits & dress materials (size: semi stitched)
Courier: shadowfax
Tracking number: sf30044582mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingid=sf30044582mee
......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay kumar Gomey
Report
Copy

month delay in picking up order

I am Vijay and I have one product that I bought from snapdeal which is required to be returned back. Since last one month every time I call Snapdeal they say that the return request has been placed and is pending from Shadow Fax side. And almost every alternate day I get an SMS from Shadow Fax that my order will be picked today and then by evening my pickup stands cancelled for failing quality check. I don't understand which quality check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varsha Rupela
Report
Copy

lost parcel sf51576139kr

Address:Kharghar
Website:shadowfax

I was expecting abv delivery but havent received yet sf51576139kr delivery guy has misplaced [protected] milind... Directly this guy has updated wrong status on website as delivered on 6th july after several enquires with bulding checked cctv also he has not entered in building asked for acknowledgemnt sayng delivered to security guy without calling cust but he lied and agreed to refund my lost amount... Managers too have agreed & raised complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune

Hi,
I hv received an article named" Paidu white wrist watch" which was not at all ordered by me. The delivery was made in my in my absense. The procdut is cheap wrist watch but it is delivered under COD and my assistant paid Rs.790/- on delivery, There is no bill or vendors address or contact details on shipment. I want to return the product and get the refund back. There is following info on the parcle
Sudarshan Dargadbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:9 9 8/9 ashok nagar, road no 1, near pochamma temple, Bod uppal

I order a product on last month 27 july 2020 upto I hav no information on your side. I paid money from my account. so im ready to give police complant on your company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aeshna Mishra
Report
Copy

Delivery of the product

Address:Delhi

My order haven't delivered till now and on the tracking device according to that my order hasn't shipped till now also. So could you plz coordinate with your team. Because the executive is also not responding
....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhumika Nagar
Report
Copy

Haven't received my product yet

Address:Delhi sadar bazar

I have not received my parcel yet.. No response from customer care... They are not responding. It's been 12 days already and there are no updates....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mudunuri Swati
Aug 17, 2021
This thread was updated on Aug 17, 2021
Report
Copy

Wrong status of courier

Address:Hyderabad

Order #48965897
Order #79641427

Both orders delivered still you didnt updated status

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number: sf28938647mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingId=SF28938647MEE

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number:...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saroja Mahesh
Report
Copy

Products

Address:#5, Rajapura village, Hennagara post, Anekal Taluk, Jigani hobli

I have booked few products from meesho but the delivery person refuses to come to my place. Where as other companies like flipkart, amazon, ecom express etc... Are coming but only these people are saying that they can't come. So, i had to cancel my orders. Kindly look into the matter as soon as possible.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuldeep63624563
Report
Copy

Mera pickup nhi dal rah he

Address:Guna

Mene meesho app se ak ghadi mahngai thi to return me dali to ye bol rahe the ya inka khana he ki kuch extra pese de do to me pickup jaldi dal du ga par mene man kar diya to mera 3 bar pickup cancel kar diya bolne lage ki ap ne duplicate rakh di jab ki mene jo ai thi boi rakhi ye.
Matlab me yadi duplicate rakh deta or pese deta to ye usko done kar dete h pese nhi diye to 3 bar cancel kar diya....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aayusha Agnihotri
Report
Copy

shipment not shipped since 15 days

Awb: sf19393397kr
The shipment is not dispatched since 15 days by the shadowfax office....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A shadowfax executive picked up my noise shots xo earbuds on 3rd June, 2020 from bangalore and it was supposed to be shipped to the gonoise warehouse in Gurgaon. This was arranged for by gonoise itself. Shadowfax has still not shipped my product to Gurgaon and I am unable to reach the customer care and they have not replied to a complaint I raised with their help center as well. Please either ship my product to gonoise at the earliest or...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A shadowfax executive picked up my noise shots xo earbuds on 3rd June, 2020 from bangalore and it was supposed to be shipped to the gonoise warehouse in Gurgaon. This was arranged for by gonoise itself. Shadowfax has still not shipped my product to Gurgaon and I am unable to reach the customer care and they have not replied to a complaint I raised with their help center as well. Please either ship my product to gonoise at the earliest or...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy