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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Apr 7, 2026
Complaints 1480
Resolved
444
Unresolved
1036
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Shadowfax reviews & complaints page 69

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S
Sachinbhai Parikh
from Mumbai, Maharashtra
Jan 17, 2021
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Address: AMD-Gandhinagar

Dear Shadowfax, I m Sachinbhai Parikh and I ordered a fan and AC cover from yours my order number is SF[protected]FPL. and I ordered this from BHAKTIBEN GANATRA on 26 December 2020. but the product came has defect in size after returning the product that seller is telling that she will not refund money. IF my money will not be refunded then I will complaint in cyber crime and your exucutives are not answering perfectly
Shadowfax customer support has been notified about the posted complaint.
Jan 17, 2021
Updated by Sachinbhai Parikh if my problem should not be solved then I will take legal action against Shadowfax and seller
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    P
    Pawan pk
    from New Delhi, Delhi
    Jan 17, 2021
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    Address: Mumbai
    Website: bezarishoes.com

    I have placed an order of shoes on 7th jan. NIKE Transpernt 1st copy shoes and delivered me on 17jan. With local black shoes .
    I already mailed to company but no response I call customer care no. But no response I made video o[censored]nboxing I had proof of it.
    Shadowfax customer support has been notified about the posted complaint.
    Jan 17, 2021
    Updated by Pawan pk     Order no.- 2576
    Invoice no.[protected]
    [protected] rider
    3306 pin
    Jan 17, 2021
    Updated by Pawan pk     Return pick up not completed
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      V
      Vîkãs Shah
      from Mumbai, Maharashtra
      Jan 13, 2021
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      I ordered pizza from the magic pin app and they assigned Shadowfax delivery partner after waiting 2 hours it's showing your order was delivered and i didn't get any call from their delivery partner and and delivery man not picking up my call
      i wasted my money
      my time
      who will get back this reimbursement
      my id is honey.[protected]@gmail.com
      Shadowfax customer support has been notified about the posted complaint.
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        S
        Sweety29@
        from Ghumarwin, Himachal Pradesh
        Jan 13, 2021
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        I am a meesho graduate. Recently, I have ordered two items for a customer named Harshada mahajan from Indore. Order no are[protected] and[protected] not yet received. They are ordered 1st january and 25th December 2020. Tracking id are SF[protected]FPL and SF[protected]FPL. Their tracking is also rubbish. No information is provided where the order is . Kindly deliver the order as soon as possible. Please do the needful.
        Thanks
        Sheetal Jitendra Wagh
        Shadowfax customer support has been notified about the posted complaint.
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          P
          Pinkugaoutam
          from Gaya, Bihar
          Jan 12, 2021
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          Hii sir i am pinku i am buying the watch but i am receiv a different watch but and not working in any key so please refunded my amount
          Shadowfax customer support has been notified about the posted complaint.
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          Arriving Today: Your Na order with rider[protected] PIN 8183. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/CE1AFEF06464221AE8D0A13E5484C541/F...⇄ is my order id
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            D
            d_hemlata
            Jan 12, 2021
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            I ordered on hopscotch on 31-Dec-2020 and it was to be delivered on or before 11-Jan-2021. There is no tracking information after 4-Jan 2021. Even after multiple request for update on the site not getting update or any call.
            Shadowfax customer support has been notified about the posted complaint.
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            AWB no is SF98957939HO
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              B
              bharath5963
              Jan 11, 2021
              Resolved
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              Resolved

              Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow..

              UPDATED CONTACT NUMBER OF CUSTOMER IS :[protected]
              Jan 11, 2021
              Complaint marked as Resolved 
              Shadowfax customer support has been notified about the posted complaint.
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              Sir my order returned is still not picked up
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                B
                bharath5963
                Jan 11, 2021
                Resolved
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                Resolved

                Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow
                Jan 11, 2021
                Complaint marked as Resolved 
                Shadowfax customer support has been notified about the posted complaint.
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                  B
                  bharath5963
                  Jan 9, 2021
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                  Sir, please cancel the pickup for AWB NUMBER: R96793281FPL
                  Shadowfax customer support has been notified about the posted complaint.
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                    U
                    Usha bharathi
                    Jan 7, 2021
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                    Address: BANDEPALYA, GARVIEBAVIPALYA

                    I have ordered a product from mesho app and it was packed to shadowfax but until now didnt receive the product ..
                    Shadowfax customer support has been notified about the posted complaint.
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                      S
                      SHIVARAJA HN
                      Jan 6, 2021
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                      My order with trackingId=SF[protected]FPL is not yet delivered but showing it as delivered on 1st January. The delivery guy saying he will deliver but still not delivered. In case if I want to return a product it should be with in 5 days. Why you are updated as delivered even Though you are not delivered?
                      Shadowfax customer support has been notified about the posted complaint.
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                        S
                        Suresh Ranjan
                        Jan 6, 2021
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                        Address: Chennai

                        Shadowfax food delivery, the earnings of delivery partners are getting looted from shadowfax, irresponsible team leaders of chennai when ticket raised, the person doesn't bother to resolve the complaints, when offers announced the pay not getting reflected properly . Then what interest will we work if shadowfax does like this .
                        Shadowfax customer support has been notified about the posted complaint.
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                          G
                          gowthami swarna
                          Jan 4, 2021
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                          Address: Hyderabad

                          My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience
                          Shadowfax customer support has been notified about the posted complaint.
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                            L
                            Lahari Royal
                            from Delhi, Delhi
                            Jan 3, 2021
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                            My courier is delaying till 3 days and staying at same location since 4 days and
                            which is not moving to another location
                            Shadowfax customer support has been notified about the posted complaint.
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                              P
                              Poonam.V. Shetty
                              Dec 28, 2020
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                              Address: 134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

                              I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times.
                              Shadowfax customer support has been notified about the posted complaint.
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                                A
                                [email protected]
                                from Delhi, Delhi
                                Dec 27, 2020
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                                Address: Kasganj. U.P

                                Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449
                                Shadowfax customer support has been notified about the posted complaint.
                                Dec 27, 2020
                                Updated by [email protected]                                 Shadowfax Kasganj contact no is [protected]
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                                  S
                                  Shiva_123
                                  Dec 25, 2020
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                                  Address: Flat no 107,blockno9,prajay Apartments

                                  I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
                                  Order id[protected]-1 please enquiry on this order
                                  Shadowfax customer support has been notified about the posted complaint.
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                                  Please enquiry in this order why you people dont have coustomer care number and mail is not responding how to contact you people
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                                    E
                                    Esha Iyer
                                    Dec 23, 2020
                                    Resolved
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                                    Resolved

                                    Cancelled order

                                    For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this....
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                                    D
                                    DeepakThakur28
                                    Dec 23, 2020
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                                    We ordered 6 ladies gown via below tracking number:
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    However, since the quality was very poor we returned all the 6 Gown. We were informed that after pickup is done refund will be initiated with 24-48 hours.
                                    Person from Shadowfax visited my address (Palava, Casa Bela Gold, Dombivli East) on 07th Dec Morning and we handed over the product to him. He confirmed that by evening we will recd the returned msg confirmation. But till date neither msg recd nor refund received. We are fed up of calling and messaging Shadow fax again and again and now we are not getting any response from them. We seriously feel like cheated.
                                    Kindly look into the matter on very urgent basis and resolve at the earliest.
                                    Awaiting for your reply and my refund,
                                    Renu Thakur
                                    Deepak Thakur
                                    [protected].
                                    Shadowfax customer support has been notified about the posted complaint.
                                    View replies
                                    However, still I have not received any call or update on it.
                                    What is the TAT for a complaints to get resolved or by when we will get contacted.
                                    Kindly confirm.
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                                      D
                                      Deepanjan Dey
                                      Dec 22, 2020
                                      Feb 4, 2024
                                      This thread was updated on Feb 4, 2024
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                                      Refund of Order No. SF77416165FPL (Online payment of COD amount)

                                      My order with order number SF77416165FPL was cancelled by, but I have made online payment of Order Amount Rs 950/-,

                                      but on 16th December, you cancelled the shipment. Now I want return of my paid amount Rs 950/-

                                      This shipment is Cash on Delivery facility, but on 11 th December a SMS alert came to my wife's mobile number with content of delivery of shipment. But I am out of home, and my wife doesn't have cash...
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