[Resolved] Shadowfax — Complaint for shadowfax Product picked up pickup slip not available in app meesho tracking

[Resolved] Shadowfax — Complaint for shadowfax Product picked up pickup slip not available in app meesho tracking

P Prakash Sherawat from Mumbai, Maharashtra Apr 22, 2022 Apr 23, 2022 This thread was updated on Apr 23, 2022

Hello, I have 1 ordered from Meesho Order id:[protected]Sub Order ID[protected]_1) and it came from your carrier, but wrong product received, I check and same day refund request submit in meesho. Your courier boy calling me for pickup returned product, meesho told me product not pickup by courier. but I gave that product for return Calling 2 time[protected]/04/2022 6.10pm picku time or 4.46pm But there was talk and your boy asked me for otp, then he took it, that I am sending it in the recording you check it, and my refund please get him. (One more think day before Calling 2 time[protected]/04/2022 1.46pm And mobile no .[protected], I have those calling recording if you required let me know...) I have talked to those people together and am sending their recordings. If you do not take any action, then I will camp against your company in consumer court. So I request you to solve my problem as soon as possible . Shipped Tracking ID: [protected]. Courier: Delhivery Refund pickup Tracking ID: R[protected]FPL. Courier: shadowfax. Was this information helpful? No (0) Yes (0)
May 27, 2022 Complaint marked as Resolved Shadowfax customer support has been notified about the posted complaint. Verified Support Apr 23, 2022 Shadowfax Customer Care's response Dear Prakash, Greetings from Shadowfax! We'd like to inform you that our team is looking into this with the highest priority and will update you regarding the same at the earliest. Regards, Team Shadowfax
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Merina Varghese

Apr 23, 2022

This is my 3rd bad experience with Shadowfax courier. first time I ordered a product thro Meesho, it was returned even without calling me. 2nd time again I ordered another product on Meesho, the executive called me, but refused to deliver the item and return it. Now I ordered from Paper Boat. The product reached by destination yesterday (22/04/2022), but no body called me. I raised concern on the tracking form, but no response. during my 2nd experience, I mailed to Shadowfax, but they kept replying that they will resolve, but no action taken at all. Nor has I received any call from them. I had a very poor service from them. They only take courier and return back to sender. They never supplied items.