[Resolved]  Shadowfax — Delayed delivery of SF[protected]PIC

AWB NO- SF[protected]PIC
I have still not received the delivery of an order shipped on 7th or June despite it having reached in the same city and near me. Contacted shadowfax several times via call and messages on the website to no avail. They’re ridiculous and have not delivered my shipment yet. Do not ever ship with shadowfax. They don’t respond, don’t resolve your queries and your high value items are stuck with them for weeks together with no signs of being delivered. Such companies shouldn’t exist and fined for their horrible behaviour!
Was this information helpful?
No (0)
Yes (1)
Jul 27, 2022
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2022
Shadowfax Customer Care's response
Dear Sir/Madam,

Greetings from Shadowfax!

We deeply regret what you had to endure. Please be assured that your concern has been escalated to our team and we will get this resolved at the earliest.

Regards,
Team Shadowfax
Complaint comments 

Comments

Dear Sir/Madam,

Greetings from Shadowfax!

We deeply regret what you had to endure. Request you to share the AWB number at [protected]@shadowfax.in in order to assist you further.

Regards,
Team Shadowfax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1413
    Pending
    258
    Resolved
    431
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information