Shadowfax — Delivery boy didnt deliver the order

Shadowfax — Delivery boy didnt deliver the order

N Nikishiviny from Pune, Maharashtra Nov 2, 2022 Nov 3, 2022 This thread was updated on Nov 3, 2022

Delivery boy didn’t deliver the order yet however the order is showing as delivered. When called him, he said he will bring it next day. And the next day never came. Now he is not even answering the phone calls. Please look into this. This is the third time I am facing this issue. Was this information helpful? No (0) Yes (1)
Shadowfax customer support has been notified about the posted complaint.
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Shadowfax Customer Care

Nov 2, 2022

Verified Support

Dear Customer,

Greetings From Shadowfax!

We understand your concern in regards to the shipment and we wish to make this right. Kindly write to us at [protected]@shadowfax.in with your detailed concern along with the AWB ID and we will aim to get this sorted.

Regards,
Team Shadowfax

Shadowfax Customer Care

Nov 3, 2022

Verified Support

Dear Nikishiviny,

Greetings from Shadowfax!

We are sorry for the unpleasant experience you had. Please share your AWB number and registered mobile number with us at [protected]@shadowfax.in so that we can assist you in a better way.

Regards,
Team Shadowfax