[Resolved] Shadowfax — Delivery man is not picking up return

Nirmala Chamarthi

Apr 26, 2022

Address:

19-13-13/1-26, narayanapuram, tirupati, 517503

I bought a saree from meesho app and the quality is not good so i want to return the saree. I have initiated for return on meesho app they have scheduled the return with shadowfax. The delivery man didn't call and updated as reschedule by customer I have called him he said he will come tomorrow for sure. Then next day he didn't call and updated as pickup failed. This is the second time same problem with shadowfax. I have faced the same problem in December 2021

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Jun 1, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2022

Shadowfax Customer Care's response Hi Nirmala, we regret the inconvenience caused to you and we wish to turn this experience around. We have forwarded your concern to our team and will get back to you with an update at the earliest. Please bear with us.