[Resolved] Shadowfax — Delivery of my 2 orders which haven't delivered yet
S
Sk78
Oct 9, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
I have ordered 2 items from flipkart whose expected delivery were on 8th Oct now one of the order the delivery boy called me on 7th to receive my order during the time i was not in home due to some emergency I told to deliver it on next daybut he behaved rudely and told my order will be cancelled as he can't deliver on 8th and at night I received the message that order has been cancelled. Now come to the 2nd order i received a message on 8th oct at 4 pm that my order is out for delivery and then at night 12:35 am(9th oct) I received a message that my order can't be delivered as I was unavailable although I did not receive any call from the delivery agent of shadowfx on 8th Oct. And when I raise a complaint to the courier service and got notification that someone will call me within 24 hrs but till now nobody contacted me. This the worst courier service I have ever experienced with bunch of lies fooling the customer. I don't know what are they fdoing with my orders. I want my orders to be delivered by tomorrow.
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Nov 27, 2022
Complaint marked as Resolved
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2022
Shadowfax Customer Care's response Dear Customer,
Greetings from Shadowfax!
We are sorry for the experience you had. Request you to share your AWB number along with your registered mobile number with us at [protected]@shadowfax.in so that we can help address your concern
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