Shadowfax — Delivery partner scammed me.Order status incorrectly updated

Shadowfax — Delivery partner scammed me.Order status incorrectly updated

K Keerthana18 from Bengaluru, Karnataka May 15, 2023 May 18, 2023 This thread was updated on May 18, 2023

My order number is SF58847602FPL. It's a cash on delivery order. Delivery partner scammed me. After delivering the product to me, he updated the status as order canceled. I want to return the product but I'm unable to do so as the status is updated as canceled. His contact number is [protected]. If I call him again and ask him to change the status as delivered also, he is not responding back. Take action against him and change my order status as delivered at the earliest. Was this information helpful? No (0) Yes (0)
Shadowfax customer support has been notified about the posted complaint.
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Comments

manushi1234

from Thiruvananthapuram, Kerala

May 16, 2023

Sir, I Request You to Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself .. Since it is really Urgent.

Shadowfax Customer Care

May 18, 2023

Verified Support

Dear Keerthana,

Greetings from Shadowfax!

Our team would like to investigate into this. Please share your valid AWB number and registered mobile number, so that we can take this up with the concerned team.

Regards,
Team Shadowfax