Shadowfax — Did not receive the parcel

Morning I received the sms from shadowfex that the parcel is out for delivery. Afternoon i received the message that it is delivered. It got updated in the app aswell (ajio) . However no parcel was delivered.
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Shadowfax customer support has been notified about the posted complaint.
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Dear Pakkhhii,

Greetings from Shadowfax!

We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

Regards,
Team Shadowfax
Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as soon as possible TODAY ITSELF ... Since it is really Urgent . Also, Kindly Update the Status of my shipment.

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