[Resolved]  Shadowfax — Fraud company - sent my order back to me mid-way

Address:

Gurugram, Haryana

SF10002352KR - my awb number. They are such a fraud company that they sent my order back to me when it never even reached the customer's destination, no delivery attempts were made, not even one. The order got canceled mid-destination with no prior knowledge to me or the customer. They gave no reason with that return. I was expecting for the order to get delivered today instead I get a notification saying RTO has been initiated without any reason. And on top of that, I had to pay the return freight charge. Such pathetic service, called customer care, all numbers are out of service. It is basically impossible to reach them. Deliver my order or compensate me for that order and full freight charges.