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Shadowfax — My RTO product marked delivered but not received at my doorstep

I am a seller on meesho i have an RTO return from shadowfax but it shows the products was delivered with OTP can’t send you POD but “I didn’t received the product” i told to delivery boy he saying this is not my headache the last time the product is in rewari here the tracking id i got from meesho (SF[protected]FPL ) please resolve this. This will cost me complete loss of my product and further i can stop using the services form shadowfax.
Thanks
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Comments

Dear Pratham,

Greetings from Shadowfax!

We are sorry for the inconvenience. Please share your AWB number and registered mobile number with us at [protected]@shadowfax.in so that we can assist you in a better way.

Regards,
Team Shadowfax
Reply
Dear Pratham,

Greetings from Shadowfax!

We haven't heard from you. Kindly share your AWB number with us at [protected]@shadowfax.in so that we can escalate this to our team and get this sorted on priority.

Regards,
Team Shadowfax
Reply
"Dear Pratham,

Greetings from Shadowfax!

We haven't received any response from you. In case your issue persists, feel free to reach out to us [protected]@shdaowfax.in and we will be glad to assist you.

Regards,
Team Shadowfax"
Reply

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