Shadowfax — no service

Address:	5 Cross, Panduranga Nagar, Behind Apollo Hospital, 560076
Website:	shadowfax.in

A courier with awb# sf63922907ner was sent to me via shadowfax courier on 22nd nov (Office address:
1st floor, appek building, 93/a, 4th b cross rd, 5th block, koramangala, bengaluru, karnataka 560095).

On 24th nov 2019 it reached the delivery hub near my home and i was sent a message saying that my products would be delivered in 24-48 hours. After 48 hours there was no update on the issue. Shadowfax courier website does not have any phone number to get in touch. A message sent through the help centre on 29th november elicitated a reply saying my courier would be delivered on priority basis. Till 2nd dec i have not received my delivery. Shadowfax should compensate me not only for failed delivery, but also for harassment.