[Resolved] Shadowfax — Not picking up the return, Rescheduled without contacting me.

[Resolved] Shadowfax — Not picking up the return, Rescheduled without contacting me.

J JohnSnow0012 Jun 15, 2022 Jun 15, 2022 This thread was updated on Jun 15, 2022

Hello, Pickup initiated on 11th June. still no one contacted me and daily shadowfax updates my pickup status as "Pick up Rescheduled By Shadowfax". i haven't received call or any update regarding this issue. No one is contacting me or picking my return. i have used help center in shadowfax regarding delayed pickup they said they will contact me within 24 hr. i have yet to receive any human phone call from their side. they only send text which i am attaching image of. +2 photos Was this information helpful? No (0) Yes (0)
Jul 16, 2022 Complaint marked as Resolved Shadowfax customer support has been notified about the posted complaint. Verified Support Jun 15, 2022 Shadowfax Customer Care's response Dear John, Greetings from Shadowfax! We deeply regret what you had to endure. Please be assured that your concern has been escalated to our team and we will get this resolved at the earliest. Regards, Team Shadowfax
Add a Comment	Share
Submit Close