Shadowfax — Order not receiving

I am Nazim Raza Husain from Nagpur maharashtra.my rider id is 2514467.order not receiving.and also in offer day not receiving orders.akaal padh gya hai jaise.this is happening since 1 month.
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Shadowfax customer support has been notified about the posted complaint.
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Dear Nazim,

Greetings from Shadowfax!

We understand your concern. We request you connect with our rider care center under the help section of your Shadowfax app for better assistance regarding your concern.

Regards,
Team Shadowfax
Dear Nazim,

Greetings from Shadowfax!

We'd like to inform you that our team is looking into this with the highest priority and will update you regarding the same at the earliest. 

Regards,
Team Shadowfax
Shadowfax Customer Care's response, Jan 6, 2023
Verified Support
Dear Nazim,

As per the update from our team, we request you maintain your CPS score and log in hours in the high-demand areas to receive more orders. Thank you for reaching out to us.

Regards,
Team Shadowfax

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