Shadowfax — Pick up was done and later in tracking status is shown as QC failed to pickup

Shadowfax — Pick up was done and later in tracking status is shown as QC failed to pickup

F Farhanakhan7 from Mumbai, Maharashtra Jan 2, 2023 Jan 5, 2023 This thread was updated on Jan 5, 2023

I ordered meesho product but i received completely different product so requested for exchange. On 31 dec shadowfax executive came for pickup and took product with him. Later in evening I received notification return cancelled and status on shadowfax was showing as Pick up is QC Failed. Tracking number is R[protected]FPL. I have attached screenshot of status. Kindly look into this matter and resolve ASAP. Thank you. +1 photos Was this information helpful? No (0) Yes (0)
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Shadowfax Customer Care

Jan 4, 2023

Verified Support

Dear Customer,

Greetings from Shadowfax!

We'd like to inform you that our team is looking into this with the highest priority and will update you regarding the same at the earliest.

Regards,
Team Shadowfax

Shadowfax Customer Care

Jan 5, 2023

Verified Support

Dear Customer,

Greetings from Shadowfax!

As per the update received from the team, we see that your issue has been resolved by our team. For any further assistance feel free to reach out to us. Thanks for connecting!

Regards,
Team Shadowfax