Hi,
My faballey order no.#572185 was to be picked up by Shadowfax and the return was scheduled just for a single product But I was not notified about the same and returned all the 3 products(under the same order no.) in the same packaging, Now the rest 2 products are missing and not received at the faballey warehouse yet.
As per Faballey team they have already confirmed with the logistic team, But I surely do know that there is a communication gap which leaded top product that went missing.
One thing to be noted, The delivery guy did not clicked the photo for the products that needs to be done during pickup and the the download receipts is randomly signed as the signature is not mine, and the picture of the product is just a camera symbol in the receipt, and the timing of the pickup is wrong.also the pickup guy did not mention about returning the single product as he had the information and that was mentioned in the receipt later..
So as I have returned all the products that needed to be returned from my end, I would request both Shadowfax and faballey team to coordinate and check for the missing products and resolve the issue ASAP.
Please find the details and attached receipt below.
pickup boy contact no[protected] Was this information helpful? |