[Resolved]  Shadowfax — Return not accepting

I had ordered one Lehenga set from Ajio. The picture in the Ajio shows a fully stitched lehenga with choli and and dupatta. It was a free sized product so the one I received is a semistitched product. The blouse was not stitched its pieces of clothes was just attached with the skirt, and skirt was also semistitched and I also received the dupatta. First time when I tried returning the delivery person couldn't pass the quality check saying it did not match the picture. I complained to Ajio customer care. I have send so many emails with pictures attached and they had verified also. Then I applied for 2nd return but still failed to accept due to same reason quality check failed. Third time also applied then again failed due to the same reason. All these times I had contacted Ajio and kept on sending emails and they found the product was right and verified too. The product I received did not have price tag and brand label. I had received it such a way and I already mentioned that to Ajio. Only the delivery guy can't accept it.
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Sep 21, 2023
Complaint marked as Resolved 
product picked up
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