[Resolved] Shadowfax — Returned Order from AJIO with return ID - RT51497789

Undersuman

from Barrackpore, West Bengal

Dec 5, 2021

Address:

Ichapur, Anandamath

Hi,
I want to inform you that I returned a product purchased from Ajio App via Shadow fax on[protected] having return ID - RT51497789, consisting of Beanie with Faux-Fur, however, I am not able to track the return...the status is only showing as "Picked", but its not yet showing returned??? Its already too long...kindly update when it will reach destination? And whether it has reached destination or not because I haven't received refund from Ajio and there customer service is also unable to track the item..
Kindly reply to the earliest.
Regards,
Debika
[protected]

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Dec 5, 2021

Complaint marked as Resolved

My issue is resolved

Shadowfax customer support has been notified about the posted complaint.

Dec 05, 2021

Updated by Undersuman I want to inform you that today I received a call from Ajio that my product have reached their warehouse and refund gas been initiated today...so I am marking my issue as closed...please inform Shadowfax that in future we can track our order in their app. This can help us keep a track on our returned order...thanks