Shadowfax — Rto;Mismatched

Address:

s-172 greater kailash 1 new delhi-110048

Dear Team

This is not a solution you can come up with, in my previous mails and telephonic conversations i have already mentioned that the parcel was received by my servant in my absence and the delivery guy Jaspal from shadowfax in fact misbehaved with my helper for not signing when at the doorstep my helper refused to accept the package but the field guy forced him to sign on the paper. Also to mention my Domestic helper is illiterate so technically so the POD REMARK was not mentioned due to that and also the package came in our Brand name's courier poly that is 172 THREADS so someone has literally opened the package and changed the products so how is it even possible to judge from the outside if the package looked suspicious?

This is a case of CRIME/FRAUDULENT for which both Shadowfax and Shiprocket are responsible for. I again request shiprocket and shadowfax to investigate this matter as it's a serious concern.
I have mentioned this complaint on the TWITTER AS WELL so it will be better if you guys come up with a better answer
AWB:SF98251179KR