[Resolved] Shadowfax — Travel hoodie

Abdul Basit Sakharkar

Jul 26, 2022

Address:

32X6+4H7, Sector 12 D, Sector 12, Kopar Khairane, Navi Mumbai, Maharashtra 400709

It has been more than 2 days since my order recieved at shadowfax kopar khairane location and my delivery address is in airoli.still they had not delivered my order nor they are updating.what kind of delivery service they are providing.
Requesting you to investigate on same.
Mentioning my order details.

Order ID:- 350452

Name:- abdul basit sakharkar
Contact number:- [protected]

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Aug 30, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2022

Shadowfax Customer Care's response Dear Abdul,

Greetings from Shadowfax!

We understand your concern in regards to the delivery. Please be noted that we have highlighted your concern to our team and will get back to you with an update at the earliest.

Regards,
Team Shadowfax

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Comments

Abdul Basit Sakharkar

Jul 28, 2022

Hi Shadowfax,

There is no revert from your side and nor your care team have contact me.

Still your service taking too long to deliver the nearest address. You are giving me estimate delivery of next day and on next day you update that next day will be the estimate delivery.