Shadowfax — Worst delivery partner return not picked up

Address:

Aerocity blovk c house no 2829 mohali

Hi good evening team as I put a request to pick up the puma return in puma application, and it is assigned to Shadowfax, but after so many attempt your delivery partner didn't come to pick up the return and whenever he came, he said he never picked up the puma return and make it close by saying that return is canceled by the customer and this is happening from last one month. I'm continuously trying to get in touch with Shadowfax, but I am not getting a any revert
No call from your customer support as many time I fill the form [protected] this is my contact number for anyone superior in Shadowfax. Please give me a call so that I explain you everything what your delivery partner do it with the customer because this is very bad experience with Shadowfax.