Shadowfax — Wrong return product received

Address:

MAHIPALPUR NEW DELHi

Sir I am working as a seller in online platform like Amazon Flipkart and meesho, there are 2 order i received from meesho aap both packed are picked by shadowfax fax courier person the product is smart watch price 999 and second order is Alpine loop watch strap price 314, these order are not delivered to customer and both these order are returned by shadowfax courier my concern is if order can't reach to the person by any reason, how could it possible that order are unpacked both packet i received are unpacked and packed in shadowfax envolpe instead of my envolpe i.e meesho logo envolpe.second thing sir my smart watch is missing and in place of that he put rs 50 rs watch and in second packet in place of watch he put a wallet .I will complaint to meesho he said it's courier fault I will approach courier but he can't rply neither he provide can customer care number sir it's going to complete almost 30 days daily I request these people that I have all the video evidence the packet I received the packet I open and product i received, this is completely cheating number of times i inform him I will complaint against you in police station and consumer form still they don't have a bit care, sir i ll approach you with lot of hopes please check this matter on priority and do the needfull.i have all the evidence regarding my concern whenever and where u said i provide but sir this time I need justice..
Thanx and regards
Pardeep Sharma
Bhargav Enterprises
MAHIPALPUR
Mob.[protected]